GENERAL TERMS & EXPORT POLICY
(General terms)
1. Introduction
Welcome to Knotex Rugs Pvt. Ltd. By accessing and using this website, you agree to comply with the following terms and conditions. These terms govern your use of our website and services.
2. Use of Website
The content on this website is provided for general information and business purposes only. Any misuse, unauthorized use, or reproduction of content, images, or designs is strictly prohibited.
3. Product Information
All product descriptions, images, and specifications are for reference purposes only. As our products are handmade, slight variations in color, size, and design may occur.
4. Orders & Inquiries
This website does not facilitate direct online purchases. All orders are processed through inquiries, quotations, and mutual agreement between both parties.
5. Pricing & Quotations
Prices are shared upon request and may vary depending on design, size, material, and order quantity. All quotations are subject to confirmation.
6. Intellectual Property
All content, including images, designs, logos, and text, are the property of Knotex Rugs Pvt. Ltd. and may not be used, reproduced, or distributed without prior written permission.
KNOTEX RUGS HANDMADE QUALITY RUGS® is a registered trademark of Knotex Rugs Pvt. Ltd. (Trademark No. 4715942) Unauthorized use, imitation, or reproduction of the trademark and associated designs is strictly prohibited.
7. Limitation of Liability
Knotex Rugs Pvt. Ltd. shall not be held liable for any direct or indirect damages arising from the use of this website or reliance on its content.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of such websites.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your information.
10. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website implies acceptance of any changes.
11. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India.
(Export Disclaimer)
12. Export Terms & Legal
Disclaimer
All export orders are subject to mutual agreement and written confirmation, including product specifications, pricing, quantity, and delivery timelines. As our products are handmade, slight variations in color, size, and design may occur and are not considered defects.
Prices are quoted based on agreed terms and may vary depending on customization, materials, and order volume. Payment terms will be finalized prior to production, and orders will proceed only after confirmation.
Shipping terms (such as FOB, CIF, EXW) will be mutually agreed. Once goods are handed over to the shipping carrier, the company shall not be responsible for delays, damage, or loss in transit. Any import duties, taxes, or customs-related charges in the destination country shall be borne by the buyer unless otherwise agreed.
Any claims must be reported within a reasonable time after delivery with proper documentation. Knotex Rugs Pvt. Ltd. shall not be liable for delays or failure due to circumstances beyond its control, including natural events or regulatory changes. All such transactions shall be governed by the laws of India.